Privacy Policy

1. Introduction

At La Séptima Generación, we deeply value your trust and are firmly committed to protecting your privacy. This Privacy Policy describes how we collect, use, store, and protect your personal information when you visit our website cafeseptimageneracion.com, purchase our specialty coffees, or communicate with us through our digital channels.

2. Information We Collect

We collect personal information only when it is strictly necessary to provide you with our services. This includes:

• Contact Details: Your name, email address, phone number, and the content of your messages when you complete our contact form or write to us directly.
• Purchase Information (Shop): Shipping address, billing address, and order details. Note: Payments are processed securely through certified third-party payment gateways; we do not store your credit or debit card data on our servers.
• Newsletter Data: Your email address if you choose to subscribe to our newsletter to receive offers and estate news.
• Browsing Data: IP address, browser type, pages visited, and time spent on the site collected via cookies to optimize website performance.

3. How We Use Your Information

We use the collected information for the following specific purposes:

• To respond to your inquiries, support requests, or wholesale quotes sent via the contact form.
• To process and manage your coffee orders and ensure their correct physical delivery.
• To send you commercial communications, updates, and estate stories, only if you have given explicit consent to subscribe to our newsletter.
• To analyze browsing traffic in order to optimize the user interface, speed, and general experience on our website.

4. Sharing Information with Third Parties

La Séptima Generación does not sell, rent, or exchange your personal information with third parties under any circumstances. We only share data with trusted service providers essential to our operations, such as:

• Courier companies and shipping intermediaries to deliver your physical coffee orders.
• Technological infrastructure and email delivery providers (such as web hosting and EmailJS for contact form management).
• Competent legal authorities if strictly required by law.

5. Security of Your Data

We implement technical and organizational security measures to protect your information against loss, alteration, unauthorized access, or disclosure. Access to our website is conducted via an encrypted connection under the secure SSL/HTTPS protocol, ensuring that the communication channel between your browser and our servers is completely private.

6. Cookies and Tracking Technologies

We use cookies to guarantee the operability of certain website sections (such as remembering items in your shopping bag) and to better understand how users interact with our website in an aggregate, anonymous manner. You have the option to configure your browser to block or alert you about cookies, although this may affect the proper functionality of some website features.

7. Your Rights

You enjoy full rights over your personal information according to applicable regulations. You can request access, rectification, update, or definitive deletion of your personal data from our records at any time. Furthermore, if you are subscribed to our newsletter, you can revoke your consent and unsubscribe instantly by clicking the link provided at the bottom of any email we send.

8. Contact and Inquiries

If you have any questions about our Privacy Policy, the data we hold about you, or wish to exercise any of your rights, please contact us directly via email at: